PRO, MUSIC or FOOTREST? Which series is for me?!
It depends on you. Whether you are looking for a more luxury experience with our GT series, a more professional gamer experience with our PRO series, a surround sound experience with our music series, a more comfy feeling with our footrest or a professional vibe with or professional series, everything is up to you.
Do you have any sponsorships with gamers?
Yes we do, search GTRACING on youtube and check us out. If you have a following don't hesitate to contact us for more details of how you can become a GTRACING sponsor.
Our commitment to quality, technology and just superior quality is the reason. Our gaming chairs kick butt, for more details check the HOW WE DO IT page.
Where are you guys from?
We're an international company based in the EU. We have stores all over the world and currently operate in CA, US and Japan.
Can I get my product personalized?
It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
How long will it take to get my order?
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
What shipping carriers do you use?
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
Can I return my product?
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
How do I get a warranty?
All orders come with a 1-year automatic warranty.
How do I use my warranty?
You just send us an email with your order number and we take it from there. See the WARRANTY page for more details.
Can I exchange my product?
Yes you can for up to 14 days after delivery. You must pay for shipping costs.